Refund policy

We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.

To start a return, you can contact us at orders@miraclebotanicals.com. Let us know the reason for your return and we will send you a return shipping label, as well as instructions on how and where to send your package. 

You can always contact us for any return question at orders@miraclebotanicals.com, or call us at 888-665-7719 between the hours of 9am to 1pm Hawaii Standard Time.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
Once we receive and inspect the returned item, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.