Frequently Asked Questions
What is Essential Oil and Aromatherapy?
Essential oil is the aromatic liquid which contains biological messengers for the particular plant’s life blueprint. Aromatherapy is the therapeutic use of essential oils to promote optimal human health and well being.
We offer essential oils that have been extracted using steam distillation or carbon dioxide, and each product description specifies which method was used.
To learn more about how to use essential oils for aromatherapy, Click Here. To learn more about how essential oils work, Click Here.
Are your Essential Oils Diluted or Cut with Anything?
No. They are 100% pure essential oil unless otherwise specified in the product detail.
Specifically, some of our essential oil offerings are diluted with carrier oil. In that case, we’ve made it easy to see all of the ingreditents we used right at the top of the product listing page.
Are your Essential Oils Therapeutic Grade?
Yes! We only carry therapeutic grade essential oils. That's why we carry no absolutes, with the exception of our food-grade ethanol extracted Cocoa essential oil.
Note: Almost all absolutes contain traces of toxic chemicals, and thus they aren't considered "therapeutic grade" by most aromatherapists.
We only buy essential oils that have been grown and distilled without synthetic chemicals by people who care about keeping the therapeutic value of the plant intact.
Are your essential oils ingestible?
Are your essential oils food grade?
Is it Safe to Shop on Your Site?
Yes! Safe shopping is a concern for many shoppers, so we’ve made it completely safe to shop on our site. Credit cards are encrypted and we will never share your information with anyone.
What Payment Options do you Provide?
We support all major credit cards as well as PayPal.
Will I be Charged Taxes?
Sales Tax is applied to orders shipped to Hawai’i.
What’s your Shipping Rate?
Free Shipping to the United States via USPS First Class Package. We also offer USPS Priority Mail for an additional fee..
International Orders are shipped via DHL International Express. Please see our checkout page to calculate the specific shipping cost for your order.
How can I check my Order Status, Review and Cancel Orders?
Go to the My Account section of our website and check Order History.
What’s Your Return Policy?
100% Customer Satisfaction Guaranteed. We will refund the entire purchase price within 45 days, provided the customer did not use multiple quantities of the same product or order under wholesale or bulk terms. Simply return the unused portion to Please contact us at firstname.lastname@example.org to request your prepaid shipping label.